POLICIES
XL PRINTING Shipping Policy


XL PRINTINGShips Monday Through Friday. Heavy or large items require charges in addition to the normal shipping rates. Products will not ship to P.O Boxes. Orders placed after 12:00 pm Pacific Standard Time will be processed the next business day. Shipping & Handling is calculated during the checkout process. When an order is submitted, you will receive an email confirming that your order has been received. For information on the status of your order, email us at sales@xlprinting.com . Orders usually ship 7-10 days from the time your order is received. Special arrangements can be made by contacting XL PRINTING. Alaska or Hawaii: Allow 1-2 additional days for shipping and $15.00 additional for shipping other than standard shipping. Orders outside of the Continental United States require additional shipping calculations.


Billing & Exchange/Return Policy

All banners and printed products are considered custom. Custom products are non-refundable. Any malfunction of hardware products should be addressed by calling (949) 391-4090. Customers will have 7 days from delivery date to inspect hardware of any defects. After the 7 day peroid, any malfunction or defect shall be the responsibility of the end user. All products purchased & shipped will be billed by XL PRINTING, LLC. Ship all returns to:
XL PRINTING


Credit Card Security
XL PRINTING uses Secure Socket Layer (SSL) the Internet Industry Standard, and state of the art encryption to keep your credit card information secure.


Privacy Statement for XL PRINTING

XL PRINTINGhas created this privacy statement in order to demonstrate our firm commitment to privacy.The following discloses the information gathering and dissemination practices for this Web site: XL PRINTING

Information Automatically Logged

We use your IP address to help identify you and your shopping cart. Your IP # will help identify origination of order & limit fraudulent credit card orders.


Registration Forms

Our site's registration form requires users to give us demographic information (like their zip code, age, or income level).

Demographic and profile data is also collected at our site.
We use this data to tailor our visitor's experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.


Order Forms

Our site uses an order form for customers to request information, products, and services. We collect contact information (like their email address), financial information (like their account or credit card numbers), and demographic information (like their zip code, age, or income level).

Contact information from the order forms is used to ship purchases, information about our company. The customer's contact information is also used to send promotional material from some of our partners to our customers, and to get in touch with the visitor when necessary.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Financial information that is collected is used to bill the user for products and services.

Demographic and profile data is also collected at our site.
We use this data to tailor our visitor's experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.


Surveys

Our online surveys ask visitors for contact information (like email address). Contact information from the surveys is used to ship purchases, information about our company. The customer's contact information is also used to send promotional material from some of our partners to our customers, and to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.


Contests

We run contests on our site in which we ask visitors for contact information (like email address).

Contact information from the contests is used to ship purchases, information about our company. The customer's contact information is also used to send promotional material from some of our partners to our customers, and to get in touch with the visitor when necessary.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.


External Links

This site may contain links to other sites. XL PRINTING is not responsible for the privacy practices or the content of such Web sites.


Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving promotional/marketing information fromus.

1. You can visit the following URL: http://www.XL PRINTING.com
2. Contact sales@XLPRINTING.com

Data Quality/Access

This site gives users the following options for changing and modifying information previously provided:

1. You can visit the following URL: http://www.XLPRINTING.com


Color Matching
Mock ups are provided upon request via email or the web. Color matching is done to the best of our ability. Due to the infinite configuration possibilities of end-user hardware and software, it is impossible to perfectly match the mock up that is provided. Purchaser acknowledges that some variances from digital representations and actual product will occur. All samples or Mock ups are understood to be representations only of the printed product, and will inevitably have some degrees’ of deviance from a digital monitor’s image.

Printing Yield:
XL PRINTINGuses industry standard printing materials. Vinyl banners are run on either 73" wide or 126" 13oz reinforced pvc vinyl. All quotes are based on printing with a proper yield of no more than 10% waste, (36" wide banners will usually print 2up on a 73" material & finish at 34.5" wide).

Warranty info:
Under no circumstances will a refund be issued for any custom printed graphics. All graphics produced are completely custom, and are therefore only of value to the original purchaser. Vehicle wraps do not carry a replacement warranty. Due to the infinite amount of potential causes to wrap failure, XL PRINTING will, on a case per case basis, inspect, review, and repair wraps at a discounted price to the customer. Any and all defects are limited to faulty materials. "Peeling" and "Lifting" in tight areas or in corners are considered normal wear and tear issues. Vinyl vehicle wraps are expected to last between 2-3 years with proper care. Under no circumstances will installation error be considerd a defect.

Indemnity
In-house Installation:
XL PRINTING provides this in-house capability to our clients and purchasers of our product as a service and warrants the quality of workmanship performed for a period of up to 3 months. The performance warranty of our materials range from 1 year to 3 years depending on which material is chosen. Avid Digital and its affiliates will not be held responsible for installation discrepancies or material failures.
Onsite Installation:
Avid Digital provides this onsite service to our clients and purchasers of our product solely as a convenience and in no way does XL PRINTING warrant or underwrite the quality of workmanship by the installer located for your application. XL PRINTING and its affiliates will not be held responsible for installation discrepancies.
Client agrees to indemnify and hold Avid Digital and our subsidiaries, affiliates, officers, agents, co-branders, print vendors, business partners, employees, successors or assigns harmless from any claim or demand, including attorney fees, made by you and any third party due to or arising out of Content you submit, post to or transmit through the web or postal services to be used in the design.
Client understands and agrees that XL PRINTING and our subsidiaries, affiliates, officers, agents, co-branders, print vendors, business partners, employees, successors or assigns assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communication, design, graphic, or photo that you or any other person customizes or supplies.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

sales@xlprinting.com